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Shipping policy

1.Prices and Shipping Costs. - INTERNATIONAL SHIPPING, CUSTOMS.

1.1. The prices of the Products are always shown in euros and include VAT and any other taxes that may be applicable for all territories included in the European Union. For purchases made outside the European Union, VAT will not be applied or in other words, VAT will be deducted at checkout. 

If MIAU ORIGINALS identifies a manifest error in the price of the Products, they will inform the Client and the Client will have the option of reconfirming his order at the correct price or, failing this, canceling it.

1.2. The price of the Product does not include shipping and transport costs. These costs are borne by the Customer and will be added to the total amount of the Products selected. The cost of the contracted delivery service will be determined by the conditions and modality of such service selected, provided that there is more than one possibility of contracting. The Customer will be duly informed of such costs, which will be duly broken down prior to payment before confirming the order and finalizing the contracting process.

1.3. The prices shown in the Online Channel are exclusively applicable to the Products offered through said Channel and during the time they remain published. MIAU ORIGINALS and the Points of Sale expressly reserve the right to modify the prices at any time without prior notice. However, in any case, the rates in force indicated in the Online Channel at the time the corresponding order is placed shall apply.

2.Delivery and Transportation Service.

2.1. The delivery and transportation services are provided by a company external to MIAU ORIGINALS. The Client, whenever possible due to the geographic area of delivery or due to the chosen delivery term, may select the Transport Operator of his/her choice. In Spanish territory, the transport company shall be ASM. The amount of the delivery and transport services will be fixed in the purchase process, individualizing the cost of the service and adding it, together with VAT, to the final price to be paid in the payment gateway, indicated the process in points 1.2 and 1.3.

2.2. The delivery time shall be fixed in the particular conditions of purchase selected. The responsibility for failure to comply with the delivery time will be exclusively of the Transport Operator in charge of the delivery service, in any case and taking into account the possible eventualities in the service, it will be necessary to grant an additional period of 2 to 5 days, in case of delivery in Spanish territory, or 07 to 10 days in the case of international delivery, before declaring the failure to comply with the deadline.

2.3. The Customer is obliged at the time of receipt of the goods to observe any deterioration in the packaging (bumps, scratches, tears, etc.) that may be observed in the package, being obliged to reject it in such a case leaving a record in the delivery note of the damage observed. If, once the package has been received, any breakage or lack of merchandise is observed in its interior, which could not be appreciated at the moment of delivery by the carrier, he/she shall contact MIAU ORIGINALS within a period of no more than 48 hours, in order to make the pertinent claim to the transport Operator. In any case, after the legal term established in Art. 60 of Law 15/2009, November 11, of the Land Transport Contract Law, it shall be presumed that the products were correctly delivered. The delivery note will be sent together with the Product(s).



Mainland Spain and Balearic Islands 24 - 48 h  Free
Mainland Spain and Balearic Islands 24 h  9,50 €
Ceuta, Melilla, las Palmas, Tenerife 3-7 working days  9,50 €


Orders over 100 €. 3-7 working days
Portugal 3-7 working days  9,50 €
Rest of Europe 3-7 working days  9,50 €
United Kingdom 3-7 working days  12,00 €



Resto del Mundo 3-15 working days
 40 €


If at the time of purchase it does not give the option to ship to your country and you would like to place an order, please contact us by sending an email to

If the country or area of destination has customs or any special tax, this cost will be borne by the customer.